Company Information
The founder of Couples Resorts is known as the father of modern Jamaican tourism. In 1943, Abe Issa convinced his father, Elias Issa, a successful businessman, to venture into the hotel industry and purchase the Myrtle Bank Hotel in Kingston. Abe thrived in the hotel industry, and continued to expand his influence. As a result of continuous remarks from guests of Myrtle Bank expressing the desire for a resort hotel on the north coast, Abe set out to make it happen as only he could.
In 1948, Abe set out to build Tower Isle Hotel, and in January 1949, after 365 straight days of intense manpower, Tower Isle opened its doors. Word spread quickly and Tower Isle soon became a popular Hollywood hangout. Stage and screen stars, sports heroes and political figures frequented the resort. Walt Disney, actress Eva Gabor, screen sensation Debbie Reynolds, movie star Errol Flynn, boxer Joe Louis and playwright Noel Coward are just a few that were drawn to the old world charm of the resort. Even Princess Margaret stayed at the resort on one of her many visits to the island.
Tower Isle established the start of a new era of tourism in Jamaica. It also became the first resort to remain open year round, thus creating a summer season where there had not been one before. In 1955, Abe Issa was appointed chairman of the Jamaica Tourist Board, and from 1955 to 1963 he led “The Golden Age of Tourism” in Jamaica and visitor arrivals surged from 86,000 to 227,000 per year.
Introduction to Jamaica - click here During these years Abe contemplated the concept of a pre-paid Jamaican vacation and began researching the idea. In 1978 he turned the concept into a reality and pioneered the all-inclusive concept in Jamaica – turning Tower Isle into the first all-inclusive resort for couples only, aptly named Couples Resort. In 1984, after a rich and full life, Abe Issa passed away. Now, over 31 years after the inception of the first Couples Resort, Abe has left behind a legacy and the all-inclusive concept in Jamaica has flourished. All thanks to the dedicated efforts of one man, the father of Jamaican tourism.
Today, Couples Resorts proudly owns and operates four luxury all-inclusive, couples-only resorts on the beautiful island of Jamaica. The properties include the first-ever couples-only, all-inclusive resort, Couples Tower Isle, along with Couples Sans Souci, Couples Swept Away and Couples Negril. The company that was pioneered in 1978 by the legendary Abe Issa, is today led by Abe’s son, Elias “Lee” Issa. A dedicated and loyal group of employees are inspired to provide a truly memorable vacation experience for adult couples.
Each Couples property is an unsurpassed model of the all-inclusive concept. Bold design elements and local inspiration create a laid-back natural setting infused with an authentic Caribbean spirit. For over 30 years, Couples has delighted guests with outstanding service, exceptional dining and unparalleled value-added experiences.
We are different from other all-inclusive resort companies. We consider ourselves Artisanal, not Mass Market; more of a Boutique-style collection of unique resorts within the all-inclusive category. We are driven to provide the highest quality product with the most inclusions, all at a competitive price.
Our loyal guests are those who value the experience over price, who appreciate being pampered in an environment conducive to romance, who respect and are eager to learn more about the culture we represent. The foundation of our continued success is our people. Our staff strives to Engage Your Hearts and Enrich Your Spirits. We aspire to create emotional connections so satisfying to our guests and employees that loyalty is assured.
Rediscover the passion and connection that first brought you together. Rediscover one another at Couples Resorts.
We look forward to welcoming you home.
Operations Manager
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Please Click to see Job Details.
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Housekeeping Team Leader
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We are seeking a Team leader for our House Keeping Department.
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Entertainment Coordinator
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Couples Swept Away, Westmorland |
Possess at least 5 subjects at CXC Level or its equivalent, including English
Have excellent customer service skills and the ability to relate well with persons at all levels
Have a positive work ethic and attitude
Be able to motivate and work well in a team
Be talented and creative
Working knowledge of a foreign language would be an asset
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Guest Relations Team Leader
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Couples Swept Away, Westmorland |
Have Tertiary level Education in Hospitality Management
2 years experience in the hotel industry, preferably in a managerial capacity
The ability to to build and lead an effective and dynamic team
Excellent customer service, Motivation and Leadership skills with emphasis on problem solving
Excellent communication and interpersonal relations skills
Competence in a foreign language would be an asset.
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Watersports/Scuba Team Leader
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Couples Swept Away, Westmorland |
Have excellent customer service skills and the ability to relate well with persons at all levels.
Have positive work ethic and attitude
Be able to lead, motivate and work well in a team
Being a Certified Dive Master/Instructor with knowledge of all Watersports activities would be an asset.
The ability to relate well with persons would be an asset
2 years experience in the Water sports Department
Three GCE/CXC Subjects inclusive of English
Basic Computer skills
Good Organizational skills
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Assistant Food and Beverage Manager
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Couples Swept Away, Westmorland |
Have a minimum of two years experience in a similar position
Possess a degree in Hospitality Management or its equivalent
Have in-depth and working knowledge of Food and Beverage Service.
Possess HACCP certification
Have positive work ethics and attitude and must be able to lead
Have excellent customer service skills and the ability to relate well with persons
at all levels
Have an in-depth knowledge and understanding of Finance and the ability to maintain records and control cost
Must possess excellent customer service and motivational skills and must be computer literate.
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German Translator / Concierge
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Couples Swept Away, Westmorland |
Have excellent customer service skills and the ability to relate well with persons at all levels
Have positive work ethics and attitude
Be able to work well within a team
Be fluent in English, German, Italian, French or Spanish
Be willing to work long hours
Posses problem solving skills
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Housekeeping Team Leader
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Couples Swept Away, Westmorland |
Have an in-dept and working knowledge of Rooms division
Have Tertiary level education in Hospitality Management
Computer Literacy including the use of Eclipse Inventory software
Have excellent customer service skills and the ability to relate well with persons at all levels
Posses excellent leadership, motivational, innovative and creative skills
Must be willing to work in challenging situations
Have positive work ethic and attitude
Have a min. 2 years experience.
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Bar Manager
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Couples Swept Away, Westmorland |
Have at least 2 years experience in the Hotel Industry with emphasis in Food and Beverage Management.
Have in-dept and working knowledge of Bar Operations and mixology.
Have attained Tertiary level education
Competence in financial management
Innovative, Creative and Hands on Approach to management. Must be able to think on ones feet.
Have the ability to build and manage a dynamic team
Excellent time management skills, Outstanding Human Relations and Problem solving skills.
High level of computer literacy. Competence in the ADACO Eclipse inventory software would be an asset
Positive work ethic and attitude.
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Resident Nurse
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Couples Swept Away, Westmorland |
Be a Registered Nurse
Possess a minimum of two years practical experience
Possess excellent Human Relations and communications skills
Be highly tactful and responsible
Be able to work under pressure
Be able to work flexible hours (Including Public Holidays)
Be Willing to live on property and work flexible hours
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Gym Instructor
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Couple Negril, Westmorland |
1. Must be certified to perform aerobics and yoga training. AFA, AFFA and ACE certification would be an asset
2. Must be Customer Service oriented
3. Must have a pleasant personality and portray excellent inter-personal skills
4. Must be computer literate
5. Must be Self Motivated
6. Must be a Team Player
7. Must be willing to take on additional responsibilities and to be able to perform above abd beyond the call of duty.
8. Must have 5 CXC subjects with Ranges 1 to 3 or GCE O'Level A TO C is required.
9. Have positive work ethic and attitude
10. Must be able to work flexible hours
11. Experience in same or a similar position would be an asset
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Garde Manager
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Couples Negril, Westmorland |
The ideal candidate must
Have attained qualifications in culinary Arts, Food and Beverage with proven Management and Leadership skills.
Be able to train staff and he must be an effective trainer
Have positive work ethic and attitude and posses a great deal of creativity
Have good communication skills
Must be willing to work in Challenging situations
Posses buffet design skills and must be classically trianed on basic Garde Manager skills and recipes
Must posses excellent customer service and motivational skills and must be computer literate.
A valid Food Handlers permit is an asset
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